Anti-Spam

Our Anti-Spam Policy

eNox Marketing has a zero tolerance anti-spam policy. Our customer support team actively monitors large import lists as well as e-blasts sent to a considerable amount of subscribers. Any client that is found using our eCampaign System for spam will be immediately terminated and will no longer have access to our services. If you suspect any violators or become aware of one, please notify us immediately at abuse@enoxmedia.com.

We stress that every e-mail contain a mandatory unsubscribe link, and those individuals who remove this link will be in violation of their contract agreement terms with eNox Marketing. If the link is removed or deactivated, eNox Marketing reserves the right to immediately terminate the client account.

What is Spam?

Unsolicited Commercial E-mail, commonly referred to as spam, is any e-mail that was not requested to be received by the subscriber. By sending e-mail to only to those individuals who requested to receive it, you are following accepted permission-based e-mail guidelines that are standard to the e-mail marketing industry.

What constitutes a pre-existing business relationship?

The recipient of your e-mail has made a purchase, requested information, responded to a questionnaire or a survey, or had offline contact with you.

What constitutes consent?

The recipient of your e-mail has been fully notified of the collection and use of his/her e-mail address and has consented prior to such collection and use, sometimes referred to as informed consent.

Is there a law against sending spam?

The federal anti-spam law went into effect on January 1st, 2004 and pre-empts all state laws. While this new law will not stop spam, it does make most spam illegal and ultimately less attractive to spammers. The law is specific about requirements for sending commercial e-mail and empowers the federal government to enforce the law. The penalties can include a fine and/or imprisonment for up to five years.

How eNox Marketing protects you from sending spam:

The eNox Marketing eCampaign System is a permission-based email-marketing system that follows theses permission-based philosophies:

• Privacy Policy: eNox Marketing blatantly posts the privacy policy on every page of our website to notify clients and potential customers on where we stand on spam. We will never rent or sell your lists. By accepting our policies and using our system, you agree to only use permission-based e-mail lists that you yourself have generated.
• Verification: eNox Marketing automatically sends all new subscribers an e-mail confirming their interest in receiving e-mails from you. If your subscriber changes his/her interests or unsubscribes, eNox Marketing automatically sends an e-mail confirmation.
• Unsubscribe: Every e-mail generated from eNox Marketing contains an unsubscribe link, which allows your subscribers to opt-out of future e-mail campaigns and automatically updates your subscriber lists to avoid the chance of sending unwanted e-mails to visitors who have unsubscribed.
• Identification: Your e-mail header information is always visible and accurate because it will be pre-set for you by eNox Marketing. Your e-mail campaign "From" address is verified and already identifies you as the sender.
• Contact Information: All of your e-mails are prefilled with your contact information including your physical address to verify that you are a real business.

How to protect yourself from Spam: Take the Spam Test

• Are you importing a purchased list of any kind?
• Are you sending to non-specific addresses such as:
  • sales@domain.com, business@domain.com, webmaster@domain.com, info@domain.com, or other general addresses?
• Are you sending to distribution lists or mailing lists that send indirectly to a variety of email addresses?
• Are you mailing to anyone who has not specifically agreed to join your mailing list?
• Have you falsified your originating address or transmission path information?
• Have you used a third party email address or domain name without their permission?
• Does your subject line contain false or misleading information?
• Does your e-mail fail to provide a working link to unsubscribe?
• Are you failing to process any unsubscribe requests that come to you via a reply to your e-mail within 10 days of the request?